Dragonbet Casino Responsible Gaming

Why Responsible Gaming Matters to Us

We know that for the vast majority of our players, gambling is simply a fun pastime. But we also understand that for some people, it can become a problem. At Dragonbet Casino, we never ignore that reality. We are proactive in offering resources and tools that help you manage your activity, set boundaries, and seek help when needed.

Our Dragonbet Casino platform is designed with player wellbeing built in — not as an afterthought, but as a core part of how we operate. We want you to enjoy what we offer, and we want that enjoyment to be sustainable.

Tools We Offer to Keep You in Control

At Dragonbet Casino, we provide a comprehensive suite of responsible gaming tools, available directly through your account. You do not need to contact us to use most of these features — they are accessible to you at any time.

Deposit Limits

You can set daily, weekly, or monthly deposit limits on your Dragonbet Casino account. Once a limit is in place, it cannot be increased immediately — any request to raise a limit is subject to a cooling-off period. Reducing a limit, however, takes effect straight away.

Loss Limits

We allow you to set a cap on how much you are willing to lose within a given time period. This is one of the most effective ways to keep your spending within a budget you are comfortable with. At Dragonbet Casino, we encourage all players to consider using this feature proactively.

Session Time Limits

Time can pass quickly when you are playing, and it is easy to lose track. Our Dragonbet Casino platform lets you set a maximum session length so that you are prompted when your chosen time is up. This helps keep your gaming sessions manageable and mindful.

Reality Checks

We send regular on-screen reminders showing how long you have been playing and how much you have wagered. At Dragonbet Casino, we believe these simple nudges can make a meaningful difference in helping you stay aware of your activity.

Self-Exclusion

If you feel that you need a break from gambling altogether, we support both short-term cooling-off periods and longer self-exclusion options. You can self-exclude directly through your Dragonbet Casino account, and we will ensure your exclusion is applied across our platform without delay.

For a longer-term or cross-operator exclusion, we recommend registering with GamStop — the UK's national self-exclusion scheme. Once registered, your exclusion will apply to all UKGC-licensed operators, including us at Dragonbet Casino.

Account Closure

If you wish to close your account entirely, our customer support team is available 24/7 to assist you. At Dragonbet Casino, we will never attempt to persuade you to stay if you have decided that stopping is the right choice for you.

Recognising Problem Gambling

We encourage all of our players to reflect honestly on their relationship with gambling. At Dragonbet Casino, we want to help you spot the signs of a potential problem before it becomes serious. Ask yourself the following questions:

• Are you spending more than you can afford to lose?
• Are you chasing losses by continuing to bet in order to win back money?
• Is gambling affecting your relationships, work, or mental health?
• Do you feel anxious or irritable when you are not gambling?
• Are you hiding your gambling activity from friends or family?
• Have you tried to cut back but found it difficult to do so?

If you answered yes to any of these, we strongly encourage you to use our responsible gaming tools or reach out for support. At Dragonbet Casino, you will never be judged for seeking help — in fact, we actively support it.

External Support Organisations

We at Dragonbet Casino believe it is essential to connect our players with trusted, independent organisations that can provide expert guidance and support. Here are the resources we recommend:

Protecting Young People

At Dragonbet Casino, we operate a strict minimum age policy. You must be 18 years of age or older to register and play with us. We conduct thorough age verification checks on all new accounts as required by the Gambling Commission — no real-money play is permitted until identity and age have been confirmed.

We also encourage parents and guardians to use parental control software to prevent underage individuals from accessing gambling websites. Tools such as Gamban, Net Nanny, and Cyberpatrol can provide an additional layer of protection at home. At Dragonbet Casino, we fully support the use of these tools alongside the safeguards we put in place ourselves.

Our Commitment to Safer Gambling Standards

As a UKGC-licensed operator, we at Dragonbet Casino comply with all Licence Conditions and Codes of Practice (LCCP) set by the Gambling Commission. This includes regular staff training, robust age and identity verification, and ongoing monitoring of player behaviour to identify potential signs of harm.

We take our duty of care seriously at every level of our business. At Dragonbet Casino, responsible gaming is not simply a checkbox — it is embedded in how we treat our players, how we design our products, and how we respond when someone needs support.