Dragonbet Casino Terms and Conditions

At Dragonbet, we want every player to enjoy a safe, fair, and transparent experience on our platform. These Terms and Conditions govern your use of our website, casino games, sportsbook, and all associated services. By creating an account and using our platform, you confirm that you have read, understood, and agreed to be bound by these terms in full. If you do not accept these terms, please do not use our services.

1. About Us

We operate under the trading name Dragonbet Casino and are owned and managed by Dragonbet LTD, incorporated in England and Wales under company number 15718764. Our registered office is located at 2 Alexandra Gate, Ffordd Pengam, Cardiff, CF24 2SA. We are licensed and regulated in Great Britain by the Gambling Commission under account number 64908. Additionally, we hold a remote bookmaker's licence in Ireland under licence number 1022506. Our dragonbet uk operations are fully compliant with all requirements set out by the UK Gambling Commission public register.

2. Eligibility and Account Registration

2.1 Age and Identity Requirements

Here at Dragonbet Casino, we are required by law to verify the identity and age of every customer before allowing play. As a UKGC-licensed operator, account-free gambling is not possible on our platform. You must be at least 18 years of age to register and use our services. We carry out identity checks as part of our regulatory obligations, and we reserve the right to request documentation at any time.

To complete your dragonbet login and access our full range of services, you must provide accurate, up-to-date personal information during registration. By creating an account, you confirm that:

• You are at least 18 years of age
• You are located in a jurisdiction where online gambling is permitted
• The information you provide during registration is truthful and accurate
• You are not a resident of any territory where our services are restricted
• You will not allow any third party to access or use your account

2.2 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. At Dragonbet, we strongly recommend using a unique, secure password for your account. If you suspect unauthorised access, please contact us immediately at customersupport@dragonbet.co.uk or via our 24/7 live chat service.

3. Deposits and Withdrawals

3.1 Payment Methods

Our Dragonbet Casino platform currently supports the following payment methods:

• Deposits: Visa, Mastercard, Maestro, Apple Pay
• Withdrawals: Visa, Mastercard, Maestro, Bank Transfer

The minimum deposit and minimum withdrawal amount at Dragonbet is GBP 10. All transactions on our platform are processed in GBP. For dragonbet withdrawal time, our payments team processes requests 24/7, and card and bank withdrawals are commonly completed within 2–5 working days depending on your chosen method.

3.2 Withdrawal Limits

We apply the following withdrawal limits across our services. You should be aware of these before placing bets or requesting cashouts at Dragonbet Casino:

• Maximum withdrawal: GBP 100,000 per customer per day
• Casino, Live Casino, Games, and Slots win cap: GBP 125,000 (progressive jackpots excluded and paid as displayed in-game)
• Withdrawals exceeding GBP 20,000 may require additional arrangements
• Maximum real cash benefit from free bets and concessions: GBP 2,000 per day

Detailed sports betting payout limits also apply, and these vary by competition tier and bet type. Singles and multiples (including ante-post) carry a cap of GBP 100,000, while forecast and tricast bets are capped at GBP 50,000. Specific tiers apply for dragonbet horse racing betting, football markets, and selected international events. Please review the full sports limits table on our website before placing your bets.

4. Bonuses and Promotions

We at Dragonbet Casino do not currently offer a standard casino welcome package, which reflects our commitment to the British regulated model, where bonus-led acquisition is heavily constrained. Instead, our Dragonbet promotions include:

• Slots Club: Our primary recurring casino promotion — a weekly free-spins mechanic rewarding regular play
• Dragonbet free spins: Distributed through the Slots Club and occasional slot-specific campaigns
• Dragonbet signup offer: Sign-up style sports promotions such as bet-and-get free bets (exact offer may vary by time and region)
• Network campaigns: Periodic supplier promotions including Pragmatic Play Drops and Wins

Any dragonbet bonus or dragonbet promo code offer is subject to specific terms. We will clearly communicate these at the point of offer. The dragonbet promo code no deposit bonus, where available, will carry its own qualifying criteria and wagering conditions. All bonus terms must be read carefully before opting in, as misuse of promotional offers may result in the cancellation of winnings or account suspension.

5. Games and Betting Services

Our Dragonbet betting platform offers a comprehensive range of products including Slots, Table Games, Live Casino, Slingo, Scratch Cards, Video Poker, Roulette, Blackjack, Craps, and a full Sportsbook. We currently host over 1,000 games from providers including Pragmatic Play, NetEnt, Red Tiger, Relax Gaming, Blueprint Gaming, Realistic Games, Nolimit City, Slingo Originals, and Leap Gaming.

You can access our platform via desktop, mobile web, or our native iOS and Android apps. Our dragonbet app delivers the full range of services including live betting, casino play, and account management, all optimised for mobile use.

6. Responsible Gambling

At Dragonbet, we take responsible gambling seriously. We are committed to providing tools and resources to help you maintain control of your gambling activity. We offer deposit limits, loss limits, session reminders, self-exclusion options, and cooling-off periods. If you feel your gambling is no longer within your control, please contact us directly or reach out to organisations such as GamCare or BeGambleAware.

Our Dragonbet Casino platform operates under strict UK Gambling Commission guidelines, and dragonbet uk gambling commission licence compliance underpins everything we do.

7. Dragonbet Wales and Regional Operations

Our Dragonbet Wales presence is significant — our Cardiff registered office and detailed Welsh football payout structures reflect Wales as a core market. We support local competitions including the Cymru Premier, Cymru North and South, and Cymru Ardal leagues, with specific payout caps applying to each tier. Football specials relating to Welsh competitions are also available through our platform.

8. Customer Support

We provide 24/7 customer support via live chat and email. If you have questions about your account, payments, or our services, our team is always available. You can reach us at:

• Email: customersupport@dragonbet.co.uk
• Live Chat: Available 24/7 directly on our website and app
• Support Language: English

9. Amendments to These Terms

We reserve the right to amend these Terms and Conditions at any time. Where changes are material, we will notify you by email or through a notice on our platform. Your continued use of our services following any update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any changes at Dragonbet Casino.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales. We are regulated by the UK Gambling Commission, and you may refer unresolved complaints to the relevant alternative dispute resolution service approved by the Commission.